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Frequently Asked Questions
- What is a PDF document?
- "PDF" is a file extension used to denote documents of the Adobe Portable Document Format (PDF). PDF files contain text, diagrams, graphics, photos and more, allowing them to look exactly like original documents. This makes them an ideal choice for storing technical and instruction manuals in digital format. PDF documents are searchable and can be opened on nearly any operating system, including Palm OS and Pocket PC devices. The format has become the standard for electronic information exchange. More information on the PDF format can be found at Adobe: http://www.adobe.com/products/acrobat/adobepdf.html
- How do I open a PDF document?
- A PDF document reader is required to open files with the PDF extension. The latest version of Adobe's Reader can downloaded for free from Adobe: (http://www.adobe.com/products/acrobat/readstep2.html)
- Why won't my PDF document open?
- If you are having difficulties opening a PDF with Adobe Acrobat Reader, we recommend that you first update the reader to the latest version. If the PDF will still not open, look for a solution at Adobe Support: http://www.adobe.com/support/main.html. If you suspect that the PDF is corrupt, please email and we'll look into it.
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After a manual is located through one of the search options above, its title will form a hyperlink that can be clicked. Doing so will bring you to a "Manual Information" page that provides information about the manual, including the company, the title, the language, the number of pages, and the availability of the manual. Depending on whether you are logged in or have an active subscription, you will see a link with one of three messages:
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- How can I view additional subscriptions that I have purchased beyond the active subscription?
- Additional subscriptions that have been purchased beyond the active subscription can be seen by clicking on "Subscription History" located under "Account" on the left frame of the browser window. These subscriptions will be listed after the "active" subscription and will have the status "pending".
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